Your survey can be created in whichever base language is required, however, automatic translation based on location is not currently supported.

What Grapevine Surveys does have is a language feature that allows you to create a post-purchase survey for each language that you support at checkout.

Languages can be assigned to post-purchase surveys via the Manage Visibility section:

Please see our guide Publishing surveys in multiple languages for more information.

Our on-site survey pages feature might be another effective method for distributing your surveys through email automation to customers who are already segmented according to their language preferences. You can create one survey per language.

For more information, please see our guide: Standalone survey pages overview

If you are a merchant using the Shopify POS channel, then a different survey can be assigned individually for each location: Publishing a different survey for each POS location

If you have any questions about the content of this article or any other Grapevine Surveys related question, then please do just get in touch.