FAQs
Questions and answers related to creating surveys.
Can I ask more than one question in my survey?
Can customers select more than one answer?Multiple-choice questions in Grapevine Surveys
Can I create a survey with conditional logic?Grapevine Surveys does not support conditional logic
Do you have multiple-choice questions?Multiple-choice questions are available in Grapevine Surveys
Is there a way to make answering the survey mandatory on the order status page?
Can I delete options from my survey question?Making changes to your published survey
Can I just offer a text field input for a survey question?Use an open text question type to gather customers thoughts and opinions
Can I customise the style of the survey widget on post-purchase pages?It is not possible to customise the app block within the extensible checkout
Why can't I add another question to my survey?Older surveys are only structured as single question surveys
Can I archive an old survey?Surveys can be deactivated for later reference.
How do I change the standalone survey heading after a successful submission?