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How can I display the survey after a Shopify POS checkout only

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Written by Steve Jones
Updated over 3 months ago

The visibility of your survey across different channels can be controlled via the Manage Visibility section of the Survey editor.

If you wish to collect survey responses via Shopify POS only and wish to prevent the survey from displaying on the Shopify Order Status Page, then make sure that the Order Status Page (POS) channel is unchecked:

POS_all_locations.PNG

Remember to Save the survey!

A POS channel tag for each active location will be displayed next to the survey name:

POS_channel_tags.png

Thats it! Your survey will now appear after a successful Shopify POS checkout but will not be shown after Online purchases.

Surveys can also be set to specific POS locations with each location displaying a different survey if you should wish.

This is useful if you would like to ask location specific questions. Please see the following guide for more details: Can I have a different survey for each POS location?

Adding your survey to POS

If you'd like to know how to add your Grapevine Survey to your POS Checkout, please take a look at our collect survey responses via Shopify POS article.

Need any help?

If you have any questions about this feature or any other Grapevine Surveys related question, then please do just get in touch.

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